Service-sector Products at the 2008 International Commercial Vehicle Shop
Stuttgart
Sep 23, 2008
Mercedes-Benz CharterWay: maximum flexibility
  • New: extended warranty up to 48 months after initial registration
  • Service Leasing: fully covered – with just one contract
  • More than 4000 commercial vehicles, semitrailers and trailers in the rental fleet
  • CharterWay sets standards in terms of the environment and safety
Mercedes-Benz CharterWay offers its customers a one-stop shop for all their procurement and service needs. The range of services consists of individual, combinable service modules for tailor-made solutions aimed at all industries and types of operation. Predictable costs, flexibility and fail-safe operation are key components of each product. Mercedes-Benz CharterWay manages almost 70,000 commercial vehicles in Germany, boasting a total fleet of 170,000 vehicles in 20 countries throughout Europe.
The right service for the job
Mercedes-Benz CharterWay offers its services in three product lines: CharterWay Service, CharterWay Service Leasing and CharterWay Rental. All of which provides haulage and logistics companies with optimum flexibility.
The CharterWay Service product line is offered in various service levels. From a simple warranty covering the powertrain, through to coverage of all maintenance work, right up to a fully comprehensive option.
New: extended warranty up to 48 months after initial registration
In 2008, customers in Germany were given the option of an extended warranty for up to 48 months after initial registration for the Service and Service Leasing product lines. This CharterWay service product covers the entire vehicle, even after the ex-factory warranty has expired.
Service Leasing: fully covered – with just one contract
The combination of manufacturer and bank means all services can be combined in a single leasing contract. By opting for the CharterWay Service Leasing, customers can optimise their financial scope and, depending on the selected service level, no longer have to worry about repair and maintenance costs. Service Leasing includes everything customers need from procurement through maintenance to returning the vehicle with a guaranteed residual value, all with just one contract, in exchange for a monthly payment.
More than 4000 commercial vehicles, semitrailers and trailers in the
rental fleet
CharterWay in Germany has a fleet of more than 4000 vehicles in its Rental product line, enabling the service provider to offer a comprehensive selection of different vehicle models, from standard through to industry-specific vehicles, with the appropriate semitrailer or trailer. To cover peak demand periods, Mercedes-Benz CharterWay will also arrange a driver for the vehicle.
CharterWay sets standards in terms of the environment and safety
Eco-friendly mobility comes first and foremost for CharterWay: virtually all the vehicles in the rental fleet have engines with BlueTec diesel technology. Currently, 200 Mercedes-Benz Atego trucks are also fitted with the stop-and-go automatic transmission. Ten Mercedes-Benz Sprinter 316 NGT vans powered by a natural-gas drive also make a contribution to this 'green' fleet.
CharterWay provides optimum safety features in its rental fleet thanks to the Safety Truck. The Safety Truck is fitted with Active Brake Assist, lane assistant, proximity control system and stability control system. The fleet now includes more than 1000 vehicles with the Classic Safety Pack, and another 1000 vehicles with the Top Safety Pack.
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